General Questions
1 What's your main products?
Watzin are ceramic manufacturer, our main products include ceramic kitchenware, ceramic tableware, ceramic flower pots, ceramic bathroom accessories set and other domestic items. Help our end customer make a sweet home, that's our goal for all the time
2What's your MOQ?
Since we are make-to-order and we do wholesale business, the minimum order quantity should be more than 1000 pieces or sets per design and we also have requirements on the total quantity. For more exact number, please contact with our service team, they will at your service after the more detailed communication with you .
3What's your payment terms?
30% deposit ,70% by T/T against B/L copy. At sight L/C is acceptable.
4What's your production time?
Our production time is about 50-90 days. The time will vary from the design and the process of making your ceramic items.
5Do you offer sample for customer's quality checking?
We make sample and send to you as your requested. As for the sample cost, please talk to the sales person.
6What's your sample time?
The sample time needs about 10-15 days.
7Do you have stock items for sale?
Our products are make-to so I am sorry to tell you that we don't have stock items.
8Where is your factory and how should I go to the factory?
Our factory was located in Chengdong Industrial Zone Xunzhong Dehua Fujian China. If you take the airplane, you can fly to Xiamen port and we will pick you up and guide you to our factory. And if you take the bullet train, please go to Quanzhou station and we will pick you up there.
Technical Questions
1What about the package?
You can choose your package way, whether it is in brown box, color box , bubble bag, polyfoam or other display package.
2What dolomite is? What's the difference between dolomite and other ceramic materials?
Dolomite is one kind of the ceramic. Dolomite products have nice shape and stylish decor and they are light. Dolomite ceramics will make your house more warm and sweet and add the aroma of nature into your house.
3What's the process flow of producing your ceramic products?
Chosing mud→Ccutting mud →Make mould→ Glaze →Making drying→ Rolling →Glazing→ Hand-painting→ Firing →Quality inspection→ Packing
4How should I make my special design or put my logo?
We offer customized service for our customer. If you have the sample, you can send it to our factory and we will make the products according to your sample. Or you can send the drawing pictures to us, our designer will check if we can produce it.
5What certificates do you have so that I can trust you?
We have SGS and CCIB certificates.
6What fair have your been attended?
We attend the Canton Fair every year two times. Now we are going to attend the 118th Canton Fair, welcome you to visit our booth.
7What's your anti-dumping rate for the European Union?
17.9% .
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